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Starting out with a new website. What next.

You are just starting out.  Brand new website.  Brand new product.  The midnight oil has been burned, energy levels are high. But…. visitors to the website are low.  Social media followers grow at an infinitesimal slow pace, and you wonder if you are doing it right.  Chances are, you are.  Stick with it.

This is from the veritable hubspot team on the success of a landscape gardening firm.  Some may think it would be hard to blog, facebook and tweet about lawns but this is how they did it.  And what I really like is that they show the results comparing some of the things they did before and after.

On the health side this is a great article on how a doctor uses google to market and recruit patients. A website is not enough.

Reshaping your sales effort

View more presentations from HubSpot Internet Marketing

The digital you after you die

According to CBC news last year Allfacebook.com estimates three Facebook account users will die every minute. That’s 1.78 million people in 2011 with accounts in limbo. Adam Ostrow (editor-in-chief of Mashable) gives a 5 minute talk at TED:

Many of us have a social media presence — a virtual personality made up of status updates, tweets and connections, stored in the cloud… What happens to that personality after you’ve died? Could it … live on?

For some more links on ‘What happens to social media when I die‘ see HCSMANZ’s site which has gathered some good info and discussion

Which font to use for what

Screen Shot 2012 02 06 at 10.21.11 AM Which font to use for what

So You Need a Typeface by Julian Hansen

Groovy poster by Julian Hansen.  A flowchart to help you choose the right typeface for the project you are working on: from lots of tables, to invitations, to ‘not afraid to be asked if you live in the nineties’. And it’s cheap as chips too if you want it on your wall.

RIP Independent Journalism Murdoch versus Australia’s Richest Person Gina Reinhardt

The world of newspapers seems to have gone full circle. They have always had the power to topple governments, or at least sway public opinion.  Australia has just taken a step further in that direction.

Australia has two main rival newspaper organisations:  News Limited, part of Rupert Murdoch’s empire, who publish The Australian a national newspaper; and Fairfax Media, whose largest shareholder is now mining magnate Gina Reinhardt. Fairfax publish The Age and Sydney Morning Herald newspapers amongst others.  Gina Reinhardt is Australia’s richest person (and possibly the worlds richest women).  Why invest in an industry that is now barely making money with it’s flagship newspaper, The Age?  The former editor of the Age tells us why in The Conversation.  (The Conversation is a stellar independent news source initially set up using content from Australia’s group of eight universities).  What is written below came through via email on their newsletter. It is not published on the online version (or at least I couldn’t find the link) so I have reproduced it here. Bravely put. It is a matter of national importance:

News of Gina Rinehart’s tilt at Fairfax Media is a circuit breaker in the never-ending story of the media company’s decline.

As a former editor of The Age, one of Fairfax’s prized mastheads, I have spent the day wondering where this might end. Whichever way, it looks bad for quality, independent journalism. This is a defining moment for the kind of Australia we want.

When I arrived in 2004, The Age was earning more than $100 million profit a year, while the Sydney Morning Herald was always just ahead of us. Seven years later, the papers barely make money.
Later in 2007, Fairfax and Rural Press merged into a  $12 billlion behemoth, the biggest in the southern hemisphere. This week it’s valued at a mere $1.7bn, and has become one of the most short-sold stocks on the ASX. No one loves it.  But the papers need to be loved.

And Fairfax’s papers have an awful lot of clout. The combined audience for The Age in print and online is about 1 million readers per day, and the SMH just above. For those who follow these things, that’s higher than for any Channel 7, 9, 10 or ABC news bulletins.  And more importantly, the audience for the Fairfax papers, including The Australian Financial Review, is the influential and affluent “AB” market. For these people, what the Fairfax papers report, matters. Unlike the tabloids read by the bulk of Australians.

The Age, SMH and The Fin, along with The Australian, set Australia’s news agenda and are slavishly followed by the radio talk-back and TV news shows.

So why is Gina Rinehart buying? She has no interest as a shareholder in making money. She wants to buy influence. In 2007 she placed full page ads in The Age and SMH against then-Prime Minister Kevin Rudd’s proposed mining tax. That campaign ended with the removal of Rudd and the collapse of the tax. Now instead of buying pages, she wants to buy the papers.
Such motivation is deep in the Rinehart family genes. In a 1979 polemic called Wake up Australia,  Gina’s father, Lang Hancock argued: “We can change the situation so as to limit the power of government,” before concluding: “it could be broken by obtaining control of the media and then educating the public”.

And on the miners’ right to mine anywhere, he wrote: “Nothing should be sacred from mining whether it’s your ground, my ground, the blackfellow’s ground or anybody else’s. So the question of Aboriginal land rights and things of this nature shouldn’t exist.”

The Murdoch press in Australia is already favourably disposed to the miners and the Minerals Council view of the world. Fairfax provides an alternative view. And one that Gina no doubt wants neutered, silenced or turned around. Perhaps by Gina’s favourite columnist, Andrew Bolt?

Whether Australia retains an independent and semi-pluralist media will become clear within the near future. In the meantime, The Conversation will keep a close eye on this matter of national importance.

Andrew Jaspan

But then, we can always rely on the muppets to take on the news corps.

Can you monetise social media in publishing

I was recently asked to present on the topic of ‘Monetising Social Media’ at Magazine Week in Sydney.  The audience were experienced publishers who had moved into the digital world and looking to continue to evolve with the changing landscape.  I personally think the presentation title is a little misleading.  You cannot really monetise social media – but you can use it as a vehicle to drive traffic to your website to generate revenue.  This does work if done right as the Old Spice case study shows. In this case Old Spice was a dying brand but used new inbound marketing techniques (the audience opts into your network are via facebook, twitter blog subscriptions etc) with traditional outbound marketing (pushing a message out hoping the right audience finds it (print and TV advertising, radio, trade shows etc) to great success.

One of the biggest thing that impressed me was that the publishing companies in the audience had moved on a great deal in the last 18 months.  iPad apps, digitization were the norm and Michael Nielsen’s prediction in 2009 was being borne out:

Today, scientific publishers are production companies, specializing in services like editorial, copyediting, and, in some cases, sales and marketing. My claim is that in ten to twenty years, scientific publishers will be technology companies. By this, I don’t just mean that they’ll be heavy users of technology, or employ a large IT staff. I mean they’ll be technology-driven companies in a similar way to, say, Google or Apple. That is, their foundation will be technological innovation, and most key decision-makers will be people with deep technological expertise. Those publishers that don’t become technology driven will die off.

Michael Nielsen, Is scientific publishing about to be disrupted

Here is some of the presentation with evidence to show outbound marketing is becoming less effective whereas inbound marketing is cheaper and and has more impact (for traditional powerpoint format go to slideshare here

Thanks to @sandnsurf for the Peter Shankman quote and @iggypintado for the Old Spice case study

The So What Factor

A little while ago I was interviewed about the work I do at BodyinMind.org.  This is a website that writes about pain research.  We started it just over 2 years ago, and now have over 9,000 unique visitors every month from over 100 countries.  That’s great you might think, but there is still the ‘So What’ factor.  Is this actually making any difference?  The jury is still out and we are trying very hard to measure whether what we are doing makes any difference at all to pain research or clinical practice.

pixel The So What Factor

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